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Vanguard Direct

vanguard-direct.co.uk
4.5

20 reviews

75%
5-star
85%
Positive
5%
1-star
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ReviewTerminal Summary

Vanguard Direct delivers strong customer satisfaction (4.5/5) with excellent products, competitive pricing, and reliable service, though occasional courier issues and regional shipping costs create minor friction.

What customers love

  • Fast dispatch, delivery, and communication throughout the ordering process
  • High-quality products at competitive prices with effective price matching
  • Well-packaged items and helpful customer service team

Common concerns

  • Courier delivery failures including lost tracking, wrong recipient delivery, and high shipping fees to remote UK areas

Customers mention

fast deliverycustomer serviceproduct qualitycompetitive pricingcourier issues

Frequently mentioned

ServiceDeliveryProductsQualityExcellentProduct
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Showing 20 reviews
D
Verified
David Dunn music
23 March 2025

good quality and customer service.

Seems to be good quality and was east to fit I did write to vanguard as found the same rear roller bar cheaper but they did price match. thankyou

L
Verified
Lee Albans
18 March 2024

a good website easy to navigate and a…

a good website easy to navigate and a quick response time..

L
Verified
Louise Clark
9 March 2024

Prompt delivery and item exactly bad…

Prompt delivery and item exactly bad described

I
Verified
I.Ivanov
26 January 2024

Amazing experiance

Top products with great customer service.

M
Verified
Mark
23 December 2023

Really good

Really good products helpful team and fast dispatch and delivery with plenty of updates such a joy to purchase

T
Verified
Timothy Roberts
12 December 2023

Excellent service

Excellent service

M
Verified
Matt
1 December 2023

Ford Fiesta 2016 Rear Security Grille

Great quality product and very competitively priced. Clear guidance on parts etc. Good communication and rapid delivery.

M
Verified
Mr Andrew Harmes
30 November 2023

Great service

Great service

D
Verified
David hughes
28 November 2023

First Class allround including communication

First Class communication, item spot on and delivery on time . Thanks

P
Verified
Philip
18 November 2023

Delivered on time and well packaged…

Delivered on time and well packaged excellent service.

J
Verified
james
6 November 2023

Arrived on time

Arrived on time Unfortunately had 2 right hand rear roller brackets instead of a pair. Was rectified within a few days

J
Verified
James
18 October 2023

Great products from a brilliant company…

Great products from a brilliant company at a competitive price , can't fault it .

S
Verified
Sion Pierce
11 October 2023

Cracking service

Cracking service, and fast delivery. A**

S
Verified
Simon Cook
11 October 2023

Great product but rip off for courier to the Highlands.

Great product (ordered 3 or 4 times from themnover the years) its just a shame that they charge a ridiculous fee for sending items to the Highlands (not islands) when most couriers charge no more for this.

A
Verified
Alex Reynolds
1 October 2023

Delivery courier terrible for…

Delivery courier terrible for delivery.I couldn’t track it and found out that it was delivered to my neighbour but no card/details left and tracking couldn’t find where it was.Another one had been dispatched Meaning I had 2 and had to advise uplift.Can’t fault supplier as Courier let them down!!! Hence why I put average rating

Page 1 of 2 · 20 reviews

Vanguard Direct — Review Summary

Based on 20 verified customer reviews, Vanguard Direct holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.

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