Vanguard Direct delivers strong customer satisfaction (4.5/5) with excellent products, competitive pricing, and reliable service, though occasional courier issues and regional shipping costs create minor friction.
What customers love
Common concerns
Customers mention
Great product (ordered 3 or 4 times from themnover the years) its just a shame that they charge a ridiculous fee for sending items to the Highlands (not islands) when most couriers charge no more for this.
Delivery courier terrible for delivery.I couldn’t track it and found out that it was delivered to my neighbour but no card/details left and tracking couldn’t find where it was.Another one had been dispatched Meaning I had 2 and had to advise uplift.Can’t fault supplier as Courier let them down!!! Hence why I put average rating
Based on 20 verified customer reviews, Vanguard Direct holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.