VIBAe earns a 4.5/5 rating primarily from highly satisfied repeat customers who praise comfort and quality, but faces serious concerns from a small number of buyers experiencing quality control issues, poor customer service responsiveness, and inadequate return policies.
What customers love
Common concerns
Customers mention
Everything is straightforward, goes smoothly. I have always received my shoes in a timely manner. I always receive compliments on my shoes. They are uncomplicated and so comfortable. Plus, I love the stories!
I have just bought my third pair and will doubtless get more. Someone stopped me in the street to ask what I was wearing. They are so comfortable, and super hard wearing. It seems impossible even to scuff them. I love the simplicity of the designs. Customer service is excellent too.
What amazing shoes! Bought two pair and it still wasn’t enough. Absolutely love the quality and feel. Pricey? Sure. But when you have this type of unmatched quality, it’s worth the investment. I’m a big guy and asking shoes to carry the load is usually just too much to ask. I wasn’t sure these minimalist shoes were gonna stand up. I was wrong! After three pairs, I’m still thrilled. Keep up the great work and never sacrifice quality for quantity.
I’m the proud owner of two pairs of the VIBA slippers. I’m 84 and have been developing neuropathy over my most recent years. So those of you who are also unfortunate in this manor know to what I experience. I have found these slippers to help with walking around the home and also outside the house which is why two pair. I feel more confident with my balance and movement with these on my feet. It take a little breakin period but you should be pleased with the results…….I am.
Best shoes I’ve ever worn frankly, excellent for my wide, flat feet, prone to Morton’s Neuroma and plantar fasciitis!..superb comfort,.., just wish they’d make the ‘pull’ on the back of the Helsinki boots bigger, do that I can get my finger in !! ( I have asked)
I took a chance on this footwear last year and I don’t normally order anything I see on instagram ! They are undoubtedly pricey but I’ve found them to be worth every penny and have ordered twice more this year , different colours and style all wonderful
I originally bought a pair of Roma use as slippers around the house and they have been a delight. So comfortable and easy to wear. Had them over a year now. Just invested in a pair of Capri sandals ready for the summer. Have worn them a couple of times now and again excellent quality and craftsmanship and incredibly comfortable to wear immediately. No rubbing or chaffing. Love them and would highly recommend.
These shoes are fabulous. If you want to feel like you are walking on clouds, buy these shoes. I have them in 3 different designs and colors and plan on adding to my collection in the very near future. Beautiful leather, so well made and with a "cushy" inner sole. Quick delivery from overseas to So. Calif. and excellent customer service. What's not to love! So glad I found VIBAe. My feet are so happy now!
Love this brand. Can’t go wrong. Comfy, stylish and quality! Since my ankle surgery I can only wear certain shoes. I m so glad I found Viba!! I have a few psirs and I’m waiting for the flip flops!!! Yay!
I have enjoyed a summer walking on air in Viba Roma mules and after purchasing Helsinki ankleboots, my feet just kept on smiling. Such a comfortable fit, like a glove. I just bought insole replacements which adds so much value as I can keep using my shoes. And the shoe cream adds a little care to the surface ( great fresh scent!). Keep up the great work.
Viba is special in every way. I own many of their different styles and all are comfortable, well made, fashionable and COOL!!! (Wear any Viba with your Chanel bag and you’re all set!). I’m always proud to be an example of what it means to be classy chic and SMART!
I have a genuine appreciation for my Vibae footwear collection. Some of the standout pieces for me include the Zuma Bio Suede in Tan Brown, the Roma Bio Suede in Bosco Khaki, the striking Helsinki Leather in Cordovan Red, and the elegant Roma Leather in Cocoa Brown. However, I must say that my favorite pair is the JTREE Suede in Desert Sand, which has served me well since I acquired them in 2022. What I particularly admire about Vibae is their minimalist design, which adeptly balances comfort and durability. I believe that adding arch-support insoles could further enhance the already excellent quality of these shoes.
The shoes are well made. The shipping was good. The fact that I can wear them right from the box with no "break in" period or blistering is terrific for my wonky feet. Plus, they are geek chic, so all the boxes are ticked!
Super quality! I wear Viba all day long and I never feel tired. Quick shipping, you are very reliable. I will surely buy something else in the future. Keep on working like that!
Love love love the shoes. Unbelievable comfort right from the start. I will be ordering more. Maybe the lined boots. Sounds silly, but I get excited every time I put them on!
Based on 40 verified customer reviews, VIBAe holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.