VIBAe earns a 4.5/5 rating primarily from highly satisfied repeat customers who praise comfort and quality, but faces serious concerns from a small number of buyers experiencing quality control issues, poor customer service responsiveness, and inadequate return policies.
What customers love
Common concerns
Customers mention
I have enjoyed a summer walking on air in Viba Roma mules and after purchasing Helsinki ankleboots, my feet just kept on smiling. Such a comfortable fit, like a glove. I just bought insole replacements which adds so much value as I can keep using my shoes. And the shoe cream adds a little care to the surface ( great fresh scent!). Keep up the great work.
Viba is special in every way. I own many of their different styles and all are comfortable, well made, fashionable and COOL!!! (Wear any Viba with your Chanel bag and you’re all set!). I’m always proud to be an example of what it means to be classy chic and SMART!
I have a genuine appreciation for my Vibae footwear collection. Some of the standout pieces for me include the Zuma Bio Suede in Tan Brown, the Roma Bio Suede in Bosco Khaki, the striking Helsinki Leather in Cordovan Red, and the elegant Roma Leather in Cocoa Brown. However, I must say that my favorite pair is the JTREE Suede in Desert Sand, which has served me well since I acquired them in 2022. What I particularly admire about Vibae is their minimalist design, which adeptly balances comfort and durability. I believe that adding arch-support insoles could further enhance the already excellent quality of these shoes.
The shoes are well made. The shipping was good. The fact that I can wear them right from the box with no "break in" period or blistering is terrific for my wonky feet. Plus, they are geek chic, so all the boxes are ticked!
Super quality! I wear Viba all day long and I never feel tired. Quick shipping, you are very reliable. I will surely buy something else in the future. Keep on working like that!
Love love love the shoes. Unbelievable comfort right from the start. I will be ordering more. Maybe the lined boots. Sounds silly, but I get excited every time I put them on!
Once ordered - delivery was stress free. Packaging environmentally friendly, shoes the most comfortable ever worn. Second time ordering - male & female - both leather & linen - colours very striking yet subtle
I bought a pair and now have six. They are the most comfortable shoes/slipper/sandals/boots I have ever worn
Amazing shoes and customer service. I hesitated before my first purchase due to the price, but just bought my third pair
I have 4 pairs from VIBA and love wearing them whenever I can. Grat fit, roomy and comfortable. Just as described on the page. Service is good and quick.
Based on 40 verified customer reviews, VIBAe holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.