Is VIBAe trustworthy?

VIBAe is rated 4.5/5 from 40 verified reviews — Excellent. 88% gave 4 or 5 stars.

What is VIBAe's rating?

VIBAe has an average rating of 4.5 out of 5 based on 40 customer reviews on ReviewTerminal.

VIBAe Reviews: 40 Verified Reviews (4.5/5)

ReviewTerminal SummaryBased on recent reviews

VIBAe earns a 4.5/5 rating primarily from highly satisfied repeat customers who praise comfort and quality, but faces serious concerns from a small number of buyers experiencing quality control issues, poor customer service responsiveness, and inadequate return policies.

What customers love

Exceptional comfort and wearability, especially for customers with foot problems or post-surgery needs
High-quality leather and craftsmanship with minimalist design that customers repurchase multiple times
Fast international shipping and attractive packaging

Common concerns

Poor customer service response times and unresponsive support to inquiries about fit and quality issues
Quality control problems including mismatched shoe pairs, uneven sizing between left and right shoes, and premature sole failure after limited wear
Inadequate return/refund process taking up to one month, with forced store credit instead of original payment method refunds

Customers mention

Comfort and foot healthRepeat purchasesLeather qualityCustomer service responsivenessQuality control inconsistencySizing accuracy

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Showing 34 5-star reviews

Verified

Martina Morton

24 April 2026

Once ordered

Once ordered - delivery was stress free. Packaging environmentally friendly, shoes the most comfortable ever worn. Second time ordering - male & female - both leather & linen - colours very striking yet subtle

Verified

Richard Coles

24 April 2026

I bought a pair and now have six

I bought a pair and now have six. They are the most comfortable shoes/slipper/sandals/boots I have ever worn

Verified

Mrs Karen Beech

24 April 2026

Amazing shoes and customer service

Amazing shoes and customer service. I hesitated before my first purchase due to the price, but just bought my third pair

Verified

24 April 2026

Love my VIBA

I have 4 pairs from VIBA and love wearing them whenever I can. Grat fit, roomy and comfortable. Just as described on the page. Service is good and quick.

Page 3 of 3 · 34 5-star reviews

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VIBAe — Review Summary

Based on 40 verified customer reviews, VIBAe holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

VIBAe

Once ordered

I bought a pair and now have six

Amazing shoes and customer service

Love my VIBA

VIBAe — Review Summary

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