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ExcellentShopping & Fashion

VIBAe

vibae.com
4.5

40 reviews

85%
5-star
88%
Positive
10%
1-star
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ReviewTerminal Summary

VIBAe earns a 4.5/5 rating primarily from highly satisfied repeat customers who praise comfort and quality, but faces serious concerns from a small number of buyers experiencing quality control issues, poor customer service responsiveness, and inadequate return policies.

What customers love

  • Exceptional comfort and wearability, especially for customers with foot problems or post-surgery needs
  • High-quality leather and craftsmanship with minimalist design that customers repurchase multiple times
  • Fast international shipping and attractive packaging

Common concerns

  • Poor customer service response times and unresponsive support to inquiries about fit and quality issues
  • Quality control problems including mismatched shoe pairs, uneven sizing between left and right shoes, and premature sole failure after limited wear
  • Inadequate return/refund process taking up to one month, with forced store credit instead of original payment method refunds

Customers mention

Comfort and foot healthRepeat purchasesLeather qualityCustomer service responsivenessQuality control inconsistencySizing accuracy
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Showing 1 2-star review
C
Verified
Chris
18 May 2026

I will premise this by saying I really…

I will premise this by saying I really wanted to love this shoe. I purchased the dark brown woven Roma. Being in the outdoor industry for years I believe I do have a solid foundation of shoe fitment. Here is my overall thoughts: Look: On the internet they look beautiful, in person they still look very good but not as put together. Quality: Leather is soft but on the edges where the woven leather meets sole does not look well sealed. Fit: Terrible, the length I purchased is correct, but left shoe is so unbelievably tight compared to the right shoe. I thought maybe I just have weird feet, so I measured and it’s a couple centimeters difference. I know leather breaks in and will form to the foot but the amount of tightness on one shoe compared to the other just leads me to believe the have bad quality control. Shipping: Great, shoes got to me very fast seeing that they are coming from overseas. Support: Not sure yet, so far not great. Emailed them in hopes to get some insight on the shoe tightness and have yet to hear back. Overall: I think the price tag is far too high and a lot of the price is due to the cost of getting these to the states in shipping. Other than the higher end leather, the foot bed definitely does not wow you, and the insert that is included with the shoe is nothing special. I think these soles will wear down quickly. This is a $100 shoe in my opinion.

VIBAe — Review Summary

Based on 40 verified customer reviews, VIBAe holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

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