ReviewTerminal
Home/Shopping & Fashion/VIBAe
V
ExcellentShopping & Fashion

VIBAe

vibae.com
4.5

40 reviews

85%
5-star
88%
Positive
10%
1-star
Write a review
ReviewTerminal Summary

VIBAe earns a 4.5/5 rating primarily from highly satisfied repeat customers who praise comfort and quality, but faces serious concerns from a small number of buyers experiencing quality control issues, poor customer service responsiveness, and inadequate return policies.

What customers love

  • Exceptional comfort and wearability, especially for customers with foot problems or post-surgery needs
  • High-quality leather and craftsmanship with minimalist design that customers repurchase multiple times
  • Fast international shipping and attractive packaging

Common concerns

  • Poor customer service response times and unresponsive support to inquiries about fit and quality issues
  • Quality control problems including mismatched shoe pairs, uneven sizing between left and right shoes, and premature sole failure after limited wear
  • Inadequate return/refund process taking up to one month, with forced store credit instead of original payment method refunds

Customers mention

Comfort and foot healthRepeat purchasesLeather qualityCustomer service responsivenessQuality control inconsistencySizing accuracy
Filter:
Sort:
Showing 1 4-star review
J
Verified
Johan O.
15 May 2026

ZUMA Linen

After a 1st pair of ROMA's, I bought a pair of ZUMA linen for the upcoming simmer period for my son and myself, I should have done it earlier, it's great to have more then 1 pair of VIBAe's. I can recommend VIBAe to everybody who's searching comfy shoes or slippers, not the cheapest, but worth the money. Tip: I've got size 43 but bought size 44, the son has 41,5 and bought 42, perfect fit. Perhaps I consider a pair of ZUMA but in leather.

VIBAe — Review Summary

Based on 40 verified customer reviews, VIBAe holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →