Videoinu has a polarized user base with a 3.3/5 rating: enthusiastic supporters praise the AI quality and ease of use, while dissatisfied customers report serious issues with credit system transparency, refund policy enforcement, generation failures, and platform reliability.
What customers love
Common concerns
Customers mention
I paid for a subscription and credits to use Seedance 2 as they promised but they never had Seedance 2. Instead they renamed an old ai model as Seedance 2. These are the biggest thieves, liars and scammers I've ever seen.
I tried to make a video with the same photo and the same text to compare the outcom. Here it failed totally. I did even start to gnerate. I possible -10 stars.
After testing the supposed top players in the market—Oiioii, Magiclight, and Movieflow—Videoinu is the one I couldn’t get out of my bookmarks fast enough. It’s the only platform that consistently wastes a creator’s time, dangling the promise of 30-minute generations while burying you under watermarks, hidden limits, and a frustratingly restrictive credit system. It feels less like a tool for modern video editors and more like a product built by people who’ve never actually had to edit a video under real deadlines.
This website was absolutely horrible. I was made to pay for a subscription and then after paying I was prompted that I had to purchase additional things to be able to even use the website. Everything you click on the website uses "credits" for example to create an avatar it costs you 500 credits. You are only allowed 2000 credits a month. That's just creating 4 avatar characters NOT even creating your videos or animations yet. Videos and animations cost more credits. It's basically impossible to use for animation purposes or platforms. I knew instantly after purchasing it was a complete scam/rip off. The avatars I did make didnt even turn out to even closely resemble the prompt I gave describing how they should look. It states that you can email to request a refund within 14 days on the website. I emailed them immediately and they denied me a refund because I used "too many credits" to be considered for the refund. However the website literally has about three options you can click just trying to figure out how to navigate the website you use your entire credits for the month. Absolutely absurd. DO NOT take the chance. I have a YouTube channel which is run by animations. This has been the WORST tool I've ever came across despite it being the "number one rated site" on several lists,
Pure trash! The quality is not good at all. An example of what happened in my video is the girl had her hand in her pocket and when she took her hands out, a hand was still in her pocket. That would horrify children for life. The platform that I'm placing it on will not even approve. I write my scripts very detailed but this app never ever seems to get it right. I paid for a package that was $50 and I wasted so many credits trying to get one video to be done correctly. They got nothing right, even when you use animate all. The one video that looked okay while it was generating, as soon as I paid for a 30 minute movie and put in a specific script, I played it and there was NO WORDS!! and the movie was only 4 minutes long!!! I could not explain the amount of frustration I've endured with this app. Its like someone is behind it, stealing hard working people's money. Stick with the popular brand Ai apps. I should have been done uploading videos to my platform but I haven't even started because I have no approved videos. A waste of time and money!
The company has confirmed via email that a full refund has been issued. I am waiting for the funds to arrive in my bank account to update/remove this review."
I’ve used this platform for image and video generation, and it’s extremely frustrating. Often, the generation gets stuck in a loop, circling endlessly without completing. When this happens, there’s no way to fix it or switch models within the same attempt, so you’re forced to start a completely new generation from scratch just to get a usable result. On top of that, the platform has frequent glitches, which makes it even more unreliable and inconvenient. Overall, it’s slow, glitch prone, and unreliable to use.
Awful tried to create my own script, and it keeps crashing no support, only through Discord, and that's impossible to joi,n as the Captcha is impossible to get right
Cant handle the look of the site
Based on 38 verified customer reviews, videoinu.com holds an average rating of 3.3 out of 5 — rated Average on ReviewTerminal. 47% of customers gave 4 or 5 stars.