WavLink delivers exceptional customer service with a 4.9/5 rating, characterized by fast response times, efficient warranty replacements, and responsive technical support, though one customer reported a billing scam unrelated to core product support.
What customers love
Common concerns
Customers mention
Product died at 1 year (powers on, but no ports worked). Quick discussion with their tech support led to a new one being sent out (and they refunded the amount to send in the broken one). I'd prefer that it hadn't died, but the service was definitely a positive
Based on 40 verified customer reviews, wavlink.com holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.