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Williams & White Removals Ltd

williamsandwhite.co.uk
5.0

20 reviews

95%
5-star
100%
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ReviewTerminal Summary

Williams & White Removals Ltd delivers exceptional service across all stages of the moving process, with a perfect 5.0/5 rating reflecting consistently professional, friendly, and careful handling of relocations regardless of complexity or weather conditions.

What customers love

  • Professional, friendly and helpful staff from initial quote through final delivery, with named team members (Lloyd, Michelle, John, Joe, Charlie, Declan, Ollie) consistently praised for personal service
  • Meticulous care in packing and handling of delicate, valuable and antique items with protective measures (floor covers, careful wrapping) and zero or near-zero breakage across moves
  • Flexible, responsive communication and willingness to accommodate changing deadlines, unexpected challenges, and go beyond standard scope (working after hours, returning to complete jobs, managing difficult access/stairs)

Customers mention

Professional packing serviceFriendly and polite staffCareful handling of belongingsEfficient logistics and timingFlexible scheduling and communication
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Showing 20 reviews
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Verified
Simon Blackburn
28 October 2025

Exceptional service from start to finish.

Every step of the process, from the quote to the actual move, was handled so professionally and with a real human touch. Michelle in the office was super helpful throughout, and the team - led by Declan - who packed up and moved our belongings could not have been more friendly, patient or diligent. The weather during the unpacking days was horrendous but that didn’t affect their good humour and attention to detail one bit. The packing service is definitely worth it! Every single item was wrapped and packed very carefully and arrived at our new home in perfect condition. We have no hesitation in recommending Williams & White. Absolutely first class!

C
Verified
customer
20 October 2025

Simple, Safe and Stress Free - Excellent Service, Thanks.

Michelle in the office was very patient when dates started slipping. John and Charlie were super efficient and very careful when loading and unloading. Despite some very stressful Conveyancing! W&W made the actual "moving" experience a piece of cake.

L
Verified
Linda
18 October 2025

Going the second mile

I write this not as a customer, but as someone who moved into a property where Williams and White were the seller's removers. For a complex set of reasons, moving out for the seller--and therefore moving in for us--was delayed. Even worse, because of terrible weather on moving day, not everything could be taken that day from our newly acquired property. Technically--because all monies went through and keys had been handed over--there was no reason that the Williams and White team would have to come back and finish the job and make good. Furthermore, they had already a full diary of other moves booked in that week. And yet they did come back, after working hours. They worked far into the evening to clear and clean, and despite being utterly exhausted I'm sure, they were polite and professional. Hats off to Williams and White Removals!

M
Verified
Mr Fletcher
2 October 2025

Great service from start to finish

Great service from start to finish. Reassuringly professional, friendly and hard working to make sure everything went as planned and without any mishaps. We thank and highly recommend the company and all of the team for all their help.

M
Verified
MHDD
24 September 2025

A Removal Firm of Exceptional Quality

Williams and White did a big move for us during a busy time in early September 2025. They were absolutely superb. The initial meeting, to provide a quotation, was done very efficiently with the proposed plan and all the details being explained transparently and clearly. The follow-ups from the office staff were business-like and bright. We were very impressed that, unlike other firms, Williams and White allowed plenty of time to do the packing, which was not rushed. It is to their credit that with nearly 3000 ft³ being moved, there was not a single breakage of note. We cannot speak too highly of the teams that did the work. They were neat and tidy and worked extremely hard. They were a pleasure to have around. We have moved many times, but this one was exceptional and took a lot of the stress out of the process. Whilst they were not the cheapest quote, they were worth every extra penny.

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Williams & White Removals Ltd — Review Summary

Based on 20 verified customer reviews, Williams & White Removals Ltd holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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