Wondershare has a severely damaged reputation (2.2/5 rating) due to widespread complaints about unauthorized charges, aggressive refund denials, and non-functional products, with only isolated positive experiences in a predominantly negative review set.
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Customers mention
slow and everything is for sale,no free effect
Downloaded perpetual license software onto new computer. Download was problematic but I found workarounds. But now, even after signing in, I can't export without either watermarks or a paid upgrade (for software which I don't need). So instead I tried downloading an earlier version still (11) - this repeatedly crashed on opening. Tech support, either by phone or chat, is just a bot that goes round in circles and avoids the issue. Edit - I did eventually manage to download this via a different route, and also having to download a patch which I had to research elsewhere. And had to restart the computer because it crashed first time. The software itself, assuming it's now stable, is good, at least for my relatively modest editing needs. But I stand by the point that it seems to be made difficult to download in order to make users pay again for the upgrade. In summary, decent software but a nightmare to access. Upgraded from 1 star to 2.
Based on 40 verified customer reviews, Wondershare holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.