Wondershare has a severely damaged reputation (2.2/5 rating) due to widespread complaints about unauthorized charges, aggressive refund denials, and non-functional products, with only isolated positive experiences in a predominantly negative review set.
What customers love
Common concerns
Customers mention
So nervous about moving 10GB of WhatsApp data. Support promised it'd work and they were right. MobileTrans is a lifesaver.
Very good application
I've subscribed to dr.fone and the application is performing well; however, I cannot find a way to contact support with questions. Although I chose the 3-day free trial, I couldn't find information on what is included or what benefits it provides. I have been charged and would like to know what this trial covers before I cancel my subscription.
Excellent app! Really user friendly and any one can use it. I wanted something that is smart and easy to use for video editing and this really delivered through Filmora.
Amazing filters, amazing restoring images, and videos and love the merging of the videos in pretty fast it just that they always have. I think every year they have an upgrade update. I’ve been with them since Amazing filters, amazing restoring images, and videos and love the merging of the videos in pretty fast it just that they always have. I think every year they have a upgrader I’ve been with them since I think Wondershare 14 and now it’s at 17, but if you get the membership a discount,
very good app. can get new ideas and makes you creative
Use this package for editing my videos for my YouTube channel, I don't use all the whistles and bells, just what I need per video, thankfully there is enough free item choices for low end use, fair price too, quick to set up and user friendly, so all good 👍
I received this email... "This is the Wondershare Customer Service Team. We are reaching out proactively because we noticed you may be experiencing an issue related to the update window in PDFelement." I was still trying to figure out what caused the issue and never even contacted support. Followed the 2 simple steps in the email and issue solved! Not only is it a wonderful tool to have, the customer service is A+! Gives a whole different perspective to the words Proactive and Customer Service!
Filmora is a solid video editor. I don't think I'll ever switch any any other platform. Other Wondershare products are great too.
I am made lot of videos about my music product by AI features of WonderShare Filmora on YouTube and now my music stuff went viral in social media like TikTok, YouTube, Facebook and Instagram that is equal to 251111 plays per month.
Based on 40 verified customer reviews, Wondershare holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.