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Xentain Solutions Inc.

xentain.com
4.5

20 reviews

75%
5-star
90%
Positive
5%
1-star
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ReviewTerminal Summary

Xentain Solutions Inc. delivers strong value with exceptional customer support and competitive pricing, though infrastructure reliability and DDoS protection vary by configuration and location.

What customers love

  • Responsive and personable support team, including owner involvement in issue resolution
  • Competitive pricing with good value for VPS specs and storage
  • Generous SLA policy with flexible compensation (credits or refunds for downtime)

Common concerns

  • DDoS protection is weak without prefirewall access, leaving servers vulnerable
  • Network performance inconsistent; some customers report poor connectivity and IOWait issues

Customers mention

customer supportpricingVPS hostingnetwork qualityDDoS protection
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Showing 3 4-star reviews
A
Verified
amin
12 September 2024

Because of the support team You can trust them

The support is very kind, polite, and helpful, and the prices are good, due to the small support team, you could have a delay sometimes, the best thing is they are looking to help you, don't use you, express their apologies by real things if there is a problem.

A
Verified
Ash
3 August 2024

Good SLA and Fast Support

Good SLA and Fast Support. Plactrix is the best executive, responds within hours if not minutes. (the others not so much...) I would recommend buying a VPS in Fremont or Germany. You will get a good experience with Plactrix. Ran into issues with IOWait, was solved within hours. The network is well not the best, but they are working on upgrading it in the next month. Their SLA Policy is extremely kind, 1 day added for every hour of downtime and they usually give more than what's stated. Essentially if the VPS is down for 1 day, you get a whole month added or a refund, it's your choice.

M
Verified
Monika B. Schull
25 July 2024

Good customer support

Good customer support, and great services of a vps hosting, never faced any issue.

Xentain Solutions Inc. — Review Summary

Based on 20 verified customer reviews, Xentain Solutions Inc. holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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