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Xentain Solutions Inc.

xentain.com
4.5

20 reviews

75%
5-star
90%
Positive
5%
1-star
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ReviewTerminal Summary

Xentain Solutions Inc. delivers strong value with exceptional customer support and competitive pricing, though infrastructure reliability and DDoS protection vary by configuration and location.

What customers love

  • Responsive and personable support team, including owner involvement in issue resolution
  • Competitive pricing with good value for VPS specs and storage
  • Generous SLA policy with flexible compensation (credits or refunds for downtime)

Common concerns

  • DDoS protection is weak without prefirewall access, leaving servers vulnerable
  • Network performance inconsistent; some customers report poor connectivity and IOWait issues

Customers mention

customer supportpricingVPS hostingnetwork qualityDDoS protection

Frequently mentioned

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Showing 20 reviews
T
Verified
T.C.
1 March 2025

New to networking, new customer

I just purchased a monthly subscription VPS (great price for the specs and the amount of SSD storage) So far, the support has been extremely helpful and been going back and forth with me for 4 hours to help me figure out some basic network configuration stuff (I'm a beginner). As of now, I'd recommend this service to anyone looking for VPS hosting for sure.

Y
Verified
Yunu
2 December 2024

best service ever

they installed windows xp on my vps. the staff is very good. ADDITIONALLY, the owner also played roblox with me for 3 hours, how fun!!!! best. service. ever.

Verified
张枭远
25 September 2024

Very helpful staff

Very helpful staff, thanks for all your help

A
Verified
amin
12 September 2024

Because of the support team You can trust them

The support is very kind, polite, and helpful, and the prices are good, due to the small support team, you could have a delay sometimes, the best thing is they are looking to help you, don't use you, express their apologies by real things if there is a problem.

T
Verified
Takahiro Fukushima Xronos Micr
2 September 2024

I recommend xentain because the support…

I recommend xentain because the support is kind and polite.

J
Verified
Jackson Barry
11 August 2024

I like the prices but….

I like the prices but the servers itself are just not very good, the DDos protection is extremely poor and with no prefirewall access you can’t really make it any better. so if you are simply looking for a really cheap server then go for it but don’t expect any form of protection whatsoever.

A
Verified
Ash
3 August 2024

Good SLA and Fast Support

Good SLA and Fast Support. Plactrix is the best executive, responds within hours if not minutes. (the others not so much...) I would recommend buying a VPS in Fremont or Germany. You will get a good experience with Plactrix. Ran into issues with IOWait, was solved within hours. The network is well not the best, but they are working on upgrading it in the next month. Their SLA Policy is extremely kind, 1 day added for every hour of downtime and they usually give more than what's stated. Essentially if the VPS is down for 1 day, you get a whole month added or a refund, it's your choice.

H
Verified
Hollow
30 July 2024

Well what can i say

Well what can i say this company is not only the cheapest in the market offering path.net ddos protection with an outstanding network and computer specs they also have a firewall manager that you can create your own rules, filters with so none of that taccy opening a support ticket etc :) company has blown my mind so far so good

M
Verified
Monika B. Schull
25 July 2024

Good customer support

Good customer support, and great services of a vps hosting, never faced any issue.

O
Verified
Ognjen Petkovic
6 July 2024

Great customer support

Great customer support. Very nice VPS services for low prices. Highly recommended!

B
Verified
Braiden Hill
5 July 2024

Fast Support

Support was fast to get my VPS back up and running. Kaelan Berezan was fast to respond and take a look at the issue for me.

H
Verified
Heaveline Helios
28 June 2024

Great Hosting and Support

Xentain Solutions Inc. as a company has provided me with amazing support and constantly shines in their costumer relations. Quick responses, thorough support, great response time, great pricing, and great locations they host services in. The C suite is approachable and very proactive at ensuring a costumer's issues and concerns are addressed correctly and the costumer is pleased with the outcome, within reason.

T
Verified
ThatGuyMathew
18 June 2024

Top Teir Hosting

I don't got anything bad to say about Xentain, I came from a merged hosting company thinking "Oh god another Canadian Hosting Company that's gonna scrow me over", But Nothing but good things to say about them, They've helped me migrate everything over from my old hosting, They've been supportive throughtout the support ticket I've opened, The owner Plactrix has been about to walk me through a few Next.Js issues, He's helped me fix some web-hosting issues. It's a all around amazing company, helpful, supportive, friendly, even the members in the discord are amazing. If anybody is on the fence for switching to Xentain, Don't be. I can say for a fact, 100/10 would recommend!

M
Verified
Merdan DURDYYEV
9 June 2024

Best of the best

Best of the best, helpful person 👍👍👍

S
Verified
Studio Xyz
18 May 2024

Reccomend Using

They have a lot of cloud Hosting options to choose from, they are so kind and helpful in their tickets I absolutely love them and their additional ips cost 35% less than other companies I checked so far, I really reccomend trying (: Loves, M. Andrey

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Xentain Solutions Inc. — Review Summary

Based on 20 verified customer reviews, Xentain Solutions Inc. holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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