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Xpluswear

xpluswear.com
3.4

40 reviews

43%
5-star
63%
Positive
33%
1-star
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ReviewTerminal Summary

Xpluswear has a severely polarized customer base with a 3.4/5 rating driven by major fulfillment and quality issues that overshadow positive experiences from satisfied customers.

What customers love

  • Clothing fits well and is true to size for plus-size customers
  • Website design is easy to navigate and ordering process is simple
  • Designs and colors are stylish and appeal to target demographic

Common concerns

  • Products look drastically different from website images; materials are cheap and thin with poor stitching
  • Shipping takes 6-8+ weeks with no tracking updates and unresponsive customer service
  • Restrictive return policy and unfair refunds (30-50% offered instead of full refunds for defective items); company refuses to cover return shipping

Customers mention

shipping delaysproduct qualitycustomer service responsivenessreturn policyimage-to-product mismatch
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Showing 17 5-star reviews
D
Verified
Dee Dee
3 May 2026

Everything was clear and understandable

Everything was clear and understandable

C
Verified
customer Marcia M.
2 May 2026

The models have authentic bodies

The models have authentic bodies. The pictures are great to show front and back with descriptions. The website is easy to navigate. I’m looking forward to receiving my outfits!!

Page 2 of 2 · 17 5-star reviews

Xpluswear — Review Summary

Based on 40 verified customer reviews, Xpluswear holds an average rating of 3.4 out of 5 — rated Average on ReviewTerminal. 63% of customers gave 4 or 5 stars.

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