Xpluswear has a severely polarized customer base with a 3.4/5 rating driven by major fulfillment and quality issues that overshadow positive experiences from satisfied customers.
What customers love
Common concerns
Customers mention
The clothingbis true to size. Great value and true to description.
I have just started to use this site and will be able to do a proper review when I receive my purchases….have read some of the reviews have not been promising but will persevere and find out for myself.
I absolutely love the 2 dresses I ordered for an upcoming wedding! They are both gorgeous! Ive only tried them on as the event to which I purchased these for is in July. I will post pictures once I wear them for the event. Very excited! I will be ordering again. Thank you for great service
I ordered the Pink Floral Off the Shoulder Long Sleeve High Low Hem 3D Chiffon Midi Dresses Pink. It did not disapoint. It actually came faster than anticipated so I wore it instead of another dress I picked for a Derby Event. I got so many compliments. I will be doing a photo shoot in the dress as it's stunning.
The website was very simple and easy to navigate.
RED FLAG!! WARNING I would give 5 red flags and zero stars if I could. Dress arrived to small so not true to size and quality was poor. I returned the dress and met every standard they required to return it. 2 months later I still have not received my credit back.
Poor customer service. Needed to exchange the 1st dress I bought for my sons wedding. No response. So I ordered a new one. My shoes have never arrived from my first order. No customer service and no phone number to contact. No response from emails.
Awesome experience! Love the clothes I purchased!!
Everything was clear and understandable
The models have authentic bodies. The pictures are great to show front and back with descriptions. The website is easy to navigate. I’m looking forward to receiving my outfits!!
Based on 40 verified customer reviews, Xpluswear holds an average rating of 3.4 out of 5 — rated Average on ReviewTerminal. 63% of customers gave 4 or 5 stars.