Is Xpluswear trustworthy?

Xpluswear is rated 3.4/5 from 40 verified reviews — Average. 63% gave 4 or 5 stars.

What is Xpluswear's rating?

Xpluswear has an average rating of 3.4 out of 5 based on 40 customer reviews on ReviewTerminal.

Xpluswear Reviews: 40 Verified Reviews (3.4/5)

ReviewTerminal SummaryBased on recent reviews

Xpluswear has a severely polarized customer base with a 3.4/5 rating driven by major fulfillment and quality issues that overshadow positive experiences from satisfied customers.

What customers love

Clothing fits well and is true to size for plus-size customers
Website design is easy to navigate and ordering process is simple
Designs and colors are stylish and appeal to target demographic

Common concerns

Products look drastically different from website images; materials are cheap and thin with poor stitching
Shipping takes 6-8+ weeks with no tracking updates and unresponsive customer service
Restrictive return policy and unfair refunds (30-50% offered instead of full refunds for defective items); company refuses to cover return shipping

Customers mention

shipping delaysproduct qualitycustomer service responsivenessreturn policyimage-to-product mismatch

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Showing 1 2-star review

Verified

Leconya Lang

12 May 2026

I am still awaiting a response back…

I am still awaiting a response back regarding my order April 24th. It clearly states ship out ASAP from your company. I haven't received any thing or response. Since the event is this upcoming weekend. I had to order from another company that has my dress arriving tomorrow and I had to pay tarrif taxes. Terrible customer service. Communication lacking.

Xpluswear — Review Summary

Based on 40 verified customer reviews, Xpluswear holds an average rating of 3.4 out of 5 — rated Average on ReviewTerminal. 63% of customers gave 4 or 5 stars.

Xpluswear

I am still awaiting a response back…

Xpluswear — Review Summary

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