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Xpluswear

xpluswear.com
3.4

40 reviews

43%
5-star
63%
Positive
33%
1-star
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ReviewTerminal Summary

Xpluswear has a severely polarized customer base with a 3.4/5 rating driven by major fulfillment and quality issues that overshadow positive experiences from satisfied customers.

What customers love

  • Clothing fits well and is true to size for plus-size customers
  • Website design is easy to navigate and ordering process is simple
  • Designs and colors are stylish and appeal to target demographic

Common concerns

  • Products look drastically different from website images; materials are cheap and thin with poor stitching
  • Shipping takes 6-8+ weeks with no tracking updates and unresponsive customer service
  • Restrictive return policy and unfair refunds (30-50% offered instead of full refunds for defective items); company refuses to cover return shipping

Customers mention

shipping delaysproduct qualitycustomer service responsivenessreturn policyimage-to-product mismatch
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Showing 8 4-star reviews
E
Verified
Elizabeth Alhassan
17 May 2026

They are good with plus size dresses in…

They are good with plus size dresses in nice style. Comfortable and colourful. In available prices

V
Verified
Val
15 May 2026

It was easy to navigate

It was easy to navigate

M
Verified
Michele
12 May 2026

I order a lot from this company their…

I order a lot from this company their clothing is as seen . My only problem is the company that they are using to deliver sucks. My order is still saying not delivered and I have it. I had a package delivered yesterday no one rang my door bell never sent me a picture for my delivery, nearly 24 hours and no one sent a message that my package was delivered. I happened to look out and saw a package. But trust me the material they are using love love love it

E
Verified
Edith Nebie
11 May 2026

good fabric

good fabric

L
Verified
LaTresa McNeal
11 May 2026

Excellent customer service timely…

Excellent customer service timely communication but the shipping is extremely long and the item I ordered does not look like the picture. The material looks cheap. I’m not pleased with my order.

T
Verified
Tonia
9 May 2026

I wish that could buy everything…

I wish that could buy everything because all of the items look amazing!!! Shipping is a bit high but I get why that is, and I will be back to purchase more items trust me.

S
Verified
Sonja
8 May 2026

Care and Concern

I love the fact that they have taken the time to provide classy, sexy, and elegant clothing for larger size women

R
Verified
Roslyn Loader
6 May 2026

The clothing is true to size

The clothingbis true to size. Great value and true to description.

Xpluswear — Review Summary

Based on 40 verified customer reviews, Xpluswear holds an average rating of 3.4 out of 5 — rated Average on ReviewTerminal. 63% of customers gave 4 or 5 stars.

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