Namecheap delivers reliable domain and hosting services with responsive customer support, but occasional account security issues and billing problems undermine trust for a minority of users.
What customers love
Common concerns
Customers mention
I am really satisfied with the services provided by the Neamecheap support team to their customers.
I was set for auto re-new and my email was shut down. I had to re-activate and I am still waiting for it to work.
Is not flexible in sale.
Always the best price on domains and easiest way to look for names. Also easy to manage the domains inside the dashboard/app.
This is a dishonest company. I signed up for WordPress hosting service, and they started charging me twice every month for the same service. Luckily I caught this only after two months. There is no phone line to contact them - Only an impersonal chat line. They absolutely refused to refund the errant charges - Beware of the dishonesty and abuse as they hide behind a chat bot.
best platform for buying domain
relative lower price, can be improved though
Biased! Manipulatable Can'nt be trusted
Cheap domains, and cheap hosting. What I love is that the support is easy to talk to in case I need to adjust my plan. There are actual human supports here that reads your emails.
I have been using Namecheap to manage my domains for quite a long time. The interface is straightforward and it’s very easy to update DNS settings or connect domains to my hosting. Whenever I buy a domain, the process is quick and everything works exactly as expected. It’s just a solid, reliable service that does its job quietly in the background.
I've been with Namecheap for years, a company with excellent products and great service. The systems are very easy to use
Very good customer service and fast solution with Sowmiya A.
Amazing always helpful and trustwothy provider
namecheap is great and so easy to work with. Which is completely the opposite case with Godaddy, who are now one of the worst companies for hosting and domain management. That's why I'll continue to keep using namecheap.
They're always there when you need them. Of course, we hardly ever need them because the service is so good! Perfect, in fact!
Based on 42 verified customer reviews, Namecheap holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 76% of customers gave 4 or 5 stars.
