Namecheap delivers reliable domain and hosting services with responsive customer support, but occasional account security issues and billing problems undermine trust for a minority of users.
What customers love
Common concerns
Customers mention
Everything worked well, although there were a few problems with logging in. The support service helped.
3rd time using namecheap services. Had no issue with purchase and setup. Would use their services again.
sometimes very good prices for .com
Thanks namecheap
worst customer support they dont have the agent for chat suppport
I've only had great experiences with the company and the support they provide. They're quick to respond and have always identified my issues and helped me solve them. My last customer service agent was Viktor H and they were fantastic!
Two weeks ago I would have given them 5 stars. But due to a mistake of mine, where I cancelled an email inbox thinking it was the renewal cancellation, my inbox itself got terminated. This is an email inbox account for which i had already paid, which means that they wouldn't let me just recreate an email inbox. That's all I needed: an empty email inbox. I didn't even need my data on it. What a shame. Aside from that, their domain services are very adequate.
I’ve been using Namecheap for over 10 years, and they have consistently provided reliable domain and hosting services. I currently manage multiple domains and hosting accounts with them, and their customer support has always been one of their strongest points. I’ve also referred several colleagues and friends to Namecheap, and they’ve all appreciated the quality of service and support.
Great service. Great communication.Fair prices. I have chosen and stayed with them for many years.
Simple and easy instructions for non tech people to get things done
Namecheap.com stole my domains and sold them to bidders privately. They are a scam network and the domains are expensive. Useless service. I lost my $3000 dollar domain, by hosting with these thieves service 😡😓
15+ years with Namecheap, working together, we share every moment ! Yes is Namecheap every time !!
Based on 42 verified customer reviews, Namecheap holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 76% of customers gave 4 or 5 stars.
