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Norton

norton.com
4.8

49 reviews

90%
5-star
98%
Positive
2%
1-star
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ReviewTerminal Summary

Norton delivers strong security protection and reliability with a 4.8/5 rating, though one critical review raises concerns about malware detection failures and misleading trial offers.

What customers love

  • Reliable protection with proactive threat detection and user notifications
  • Easy to use, non-intrusive interface that works across devices
  • Trusted long-term brand with consistent customer service and support

Common concerns

  • One report of undetected adware/malware and full-screen popups during free trial
  • Pricing concerns cited by some customers as becoming increasingly expensive

Customers mention

security protectionease of usepeace of mindcustomer servicemalware detectionpricing
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Showing 1 1-star review
M
Verified
Melissa
20 May 2026

The Net: Praetorians

I cannot believe this but I am declaring Norton Security, (purchase with 30 day free trial) a scam. I am experiencing full screen ad popups and browser redirects while using the Norton "safe/private browser and even when I open the app. The scans are not detecting or removing the malicious adware or malware. In addition, when I went to the Norton Support site, the site logs me in with a "Hello Melissa, how can we assist you?" and then below that is a red alert box advising that I do not have an active subscription. This is fraudulent advertising. Obviously the 30 day free trial version purchase does not clean nor protect a device.

Norton — Review Summary

Based on 49 verified customer reviews, Norton holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.

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