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RAWS

soleetal-raws.com
2.8

40 reviews

43%
5-star
45%
Positive
50%
1-star
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ReviewTerminal Summary

RAWS has a severe fulfillment and customer service crisis with a 2.8/5 rating driven primarily by widespread non-delivery, false shipping promises, and refund delays, despite positive feedback from customers who received their orders.

What customers love

  • High-quality, durable fabric that resists fading and stretching after repeated washing
  • Comfortable fit and design, especially compression tights and running gear with no chafing
  • Competitive pricing compared to major athletic brands

Common concerns

  • Systematic order non-fulfillment and incomplete shipments; many customers receive only partial orders or nothing at all despite payment being taken
  • False advertising of 2-day delivery with consistent failure to ship, provide tracking, or update customers; communication filled with excuses and broken promises
  • Unresponsive and unprofessional customer service; customers report being blocked on Instagram, ignored emails, refund delays of weeks, and forced chargebacks as the only resolution method
  • Hidden overseas shipping fees and high return costs, particularly from the USA

Customers mention

order non-deliveryfalse shipping promisesrefund delayscustomer service unresponsivenessincomplete shipmentsfabric quality
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RAWS — Review Summary

Based on 40 verified customer reviews, RAWS holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 45% of customers gave 4 or 5 stars.

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