Wix customers are deeply polarized: some praise its ease of use for basic websites, but the majority express severe frustration with billing practices, refund denials, technical issues, and AI builder failures, reflected in the 2.0/5 rating.
What customers love
Common concerns
Customers mention
terrible and getting worse every day. Non stop chaptcha clicking picks . how many time must a person click all the motorcycle and fire hydrants to log in. they are trying to force us to use the passkey insted of password. The neverending image check boxes went on so long I gave up. faster to get another website builder.
Based on 24 verified customer reviews, wix.com holds an average rating of 2.0 out of 5 — rated Poor on ReviewTerminal. 25% of customers gave 4 or 5 stars.
