Wix customers are deeply polarized: some praise its ease of use for basic websites, but the majority express severe frustration with billing practices, refund denials, technical issues, and AI builder failures, reflected in the 2.0/5 rating.
What customers love
Common concerns
Customers mention
I have used many web platform providers over the years but none have had the features that Wix provides. From basic hosting to adding a storefront, Wix can help you with it all. I have two domains and will be adding more. I recommend Wix
Based on 24 verified customer reviews, wix.com holds an average rating of 2.0 out of 5 — rated Poor on ReviewTerminal. 25% of customers gave 4 or 5 stars.