Wix customers are deeply polarized: some praise its ease of use for basic websites, but the majority express severe frustration with billing practices, refund denials, technical issues, and AI builder failures, reflected in the 2.0/5 rating.
What customers love
Common concerns
Customers mention
Wix is a very easy platform to create the website, specially the new feature of AI to create the website structure in just few minutes. Other application integration is also very handy to execute. Most Important never faced the down server issue. It helps not dependent on any web development agency. secondly pricing is also pocket friendly.
I created our website 5 years ago when we started our business. Wix has been easy to navigate and use as an inexperienced person, and all the inbuilt advice and guidance has helped ensure the success of our website and business and its high ranking on google.
Creating my website with Wix was one of the easiest experiences I’ve had. The platform is incredibly user-friendly, even for someone without a web design background. The drag-and-drop tools made it simple to customize every detail, and the professional templates helped bring my vision to life quickly. What impressed me most was how smooth the entire process felt, from setup to publishing. Wix provides everything needed in one place, making website creation stress-free and efficient. I highly recommend Wix to anyone looking to build a professional website with ease.
Wix was so easy to setup our webpage. What I like most is the reporting it gives me easy to ready reports.
Wix has made managing my website incredibly simple and efficient. The platform is user-friendly, professional, and gives me the flexibility to update my content with ease. I especially appreciate how intuitive the tools are, even without advanced technical knowledge. It has helped me maintain a polished online presence without unnecessary stress.
Based on 24 verified customer reviews, wix.com holds an average rating of 2.0 out of 5 — rated Poor on ReviewTerminal. 25% of customers gave 4 or 5 stars.
