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Affirm Reviews

affirm.com
1.0

18 reviews

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ReviewTerminal Summary

Affirm has a 1.0/5 average rating with customers reporting widespread issues including unauthorized charges, failed fraud protection, poor dispute resolution, credit reporting errors, and unresponsive customer service.

What customers love

  • Easy approval process for purchases
  • Simple payment mechanics once account is set up

Common concerns

  • Inadequate fraud protection and dispute resolution—company sides with merchants even in clear scam cases
  • Unauthorized charges and payment processing errors that take months to resolve
  • Credit reporting inaccuracies and negligent handling of account closures
  • Extremely poor customer service with long hold times, circular support processes, and inability to resolve issues
  • Unauthorized purchases made without proper verification or consent

Customers mention

fraud and scamsdispute resolutionunauthorized chargescredit reportingcustomer servicerefund delays
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Frequently asked questions about Affirm

Is Affirm trustworthy?

Affirm is rated 1.0 out of 5 from 18 verified customer reviews on ReviewTerminal — rated Bad. 0% of customers gave 4 or 5 stars.

What is Affirm's rating?

Affirm has an average rating of 1.0 out of 5 based on 18 customer reviews on ReviewTerminal.

How many reviews does Affirm have?

Affirm has 18 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Affirm — Review Summary

Based on 18 verified customer reviews, Affirm holds an average rating of 1.0 out of 5 — rated Bad on ReviewTerminal.

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