LendingClub delivers a consistently fast and straightforward loan application experience that satisfies most customers, though a small number report serious issues with account security, hidden fees, and unresponsive customer service.
What customers love
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The process was handled quickly.
It's only be a little over a week but so far so good.
Amazing, easy, and fas!
Readiness to help and speedy process was more than I could have expected. Great experience!
Tried to call with one simple quick question, can't get anyone on the phone.
Perfect thank you
Easy to apply and very quick response.
Easy and helpful
Really came through for me in a tight situation, truly truly appreciated. Easy application, recieved money quickly.
After opening a Level Up Savings account and linking one of my banks, I transferred a significant amount of money to the account. Everything seemed fine for a few weeks until linking a few more accounts and trying to transfer a more funds into the account. Then my account was locked. It's been two weeks since I've provided Lending Club with the requested documentation to verify ownership of the linked accounts. Every time I call, their reps say they've escalated the issue to unlock the account and to check my email for a notification to that effect. Thank goodness the second transfer didnt go through! However, now I have no access to the initial funds. I am elderly and cannot afford to lose a dime of my hard earned funds in our current economy. Be warned...do not open an account with Lending Club!
Was fast, easy and came at the perfect time when I was about to be off work and unsure how I was going to maintain all my bills. This loan allowed me to pay everything off and not worry so I could heal.
Great, nice platform
Great experience with filling out the application and getting funds.
Really good experience super easy to get funded quick turnaround
This company really knows what their customers want and need in this day and time. A trustworthy company that I will recommend to anyone or everyone.
Based on 42 verified customer reviews, LendingClub holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 93% of customers gave 4 or 5 stars.