Blue Apron Reviews

What customers love

• Food quality is decent when items arrive as ordered
• Proper packaging of boxes (compared to competitors)
• Fair portion sizes on meal kits

Common concerns

• Systematic delivery failures including non-delivery, late arrivals, and boxes arriving empty or with missing meals
• Deceptive billing and account cancellation system that continues charging customers after cancellation
• Non-existent customer service: auto-replies, ignored emails/texts, slow or no response to issues
• Frequent ingredient shortages and out-of-stock items, especially limited-time recipes that sell out immediately
• Poor quality on pre-made/heat-and-eat meals with old ingredients, minimal protein, and no flavor
• Significant decline in ingredient quality (tough steaks, brown chicken, artificial taste) following recent model changes