Chime has a severely divided user base with a 2.8/5 rating: loyal long-term customers praise convenience and features, while numerous others report critical failures in cash deposit handling, fraud protection, and customer support responsiveness.
What customers love
Common concerns
Customers mention
Frequently mentioned
Make my loan payment on chime I love this app
When I'm in need and have a emergency chime came threw
BEWARE!!! You cannot trust Chime with your money. $3,OOO was stolen from my account and Chime just says they investigated and my dispute is denied. They do not stand behind their customers. YOUR MONEY IS NOT SAFE HERE!!!
I had a serious issue with Chime after depositing $1,000 in cash at Walgreens. Only $100 posted to my account. I provided full documentation, including the Walgreens receipt and verification of the cash load, yet Chime refused to correct the missing $900. Every email I sent was met with automated replies telling me to call support, and every phone call led to being transferred around with no resolution. I also requested to close my account multiple times in writing. My balance was $0.00 with no pending transactions, but Chime still refused to close the account and continued sending automated messages instead of addressing the issue. This made it impossible to get proper documentation or accountability. If you ever have a cash load discrepancy or need written support, Chime will not help you. Their system is unreliable, their communication is evasive, and they do not take responsibility when money goes missing. I do not recommend trusting them with your money.
The "bot" is annoying. If it can't help with. Couple of questions they should transfer you to a live agent
Chime is great. Been a member for years. Haven't had any issues …
Chime is very helpful with all the added perks and benefits. Also I love the deals at grocery, gas, etc.
5 years with chime zero issues. Credit builder rocks and get no ATM fees with Walgreens. I'll stay with them for life. I also use a local bank account and split my direct deposit. Chime is my side piece mistress.
Chime took 54$ from me for a virtual card that I don't know about then I called they tell me it's for online shopping I tried to tell her there was a language barrier that I don't need it cause I do online shopping I didn't even sign up for then tells me I don't get a refund it's not refundable smh I'm done the hell with chime
My name is Arden Tucker and a satisfied chime customer for over a year now until today. Today I did a reload at the Walgreens,for a $1000.00 dollars and and only received a $100.00 dollars. I called chime corporate and filed a dispute and also uploaded the receipt from Walgreens proving that I did in fact give a thousand dollars. Now chime is screwing me around. I'm going to write a bad review about chime every single day until I get my 900 hundred dollars.... today is one the worst days of my life, thanks for screwing me over CHIME.....Arden Tucker
Love Chime I've had them for years. From the spot me to the my pay, they are wonderful. Customer Service is impeccable.
The best way better than Cash app
Worst financial experience ever, for a simple transaction, such as my daughter sending me money for a repayment. It requires that I enter their App, why should I? Then it asks for personal info such as ID and face recognition, why should I? Bastards, all they want is to collect personal info and sell their crooked system. Stay away from this rip-off financial scam, they are not a bank!
If I could give this one star I would, I deposited 1,000 dollars into my account they only gave me 100 I called them and gave them all of the information on the receipts and the print of the receipt I received from the store manager and they told me it would be 45 days before I get my money! As soon as I receive what is owed to me I will be closing the account and letting everyone I know to never deal with chime
THEY ARE ALWAYS THERE FOR ME WHEN I NEED IT
Based on 24 verified customer reviews, Chime holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 46% of customers gave 4 or 5 stars.
