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Chime Reviews

chime.com
3.1

40 reviews

45%
5-star
55%
Positive
43%
1-star
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ReviewTerminal Summary

Chime has a severely divided user base with a 2.8/5 rating: loyal long-term customers praise convenience and features, while numerous others report critical failures in cash deposit handling, fraud protection, and customer support responsiveness.

What customers love

  • Convenient app features, SpotMe loans, and no ATM fees at partner retailers
  • Reliable for long-term users with multi-year positive track records
  • Fast and easy money transfers for peer-to-peer payments

Common concerns

  • Cash deposits at retailers (especially Walgreens) frequently post incomplete amounts; Chime refuses to resolve or refund missing funds despite documentation
  • Poor fraud protection and dispute resolution; unauthorized transactions are charged despite customer notification, with Chime denying reimbursement
  • Customer support is unresponsive, relies on automated replies, refuses account closures, and transfers calls without resolution

Customers mention

cash deposit discrepanciesfraud and unauthorized chargescustomer support failuresdispute resolutionaccount management issues
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Showing 18 5-star reviews
W
Verified
Wesley Brown
18 May 2026

THEY ARE ALWAYS THERE FOR ME WHEN I…

THEY ARE ALWAYS THERE FOR ME WHEN I NEED IT

L
Verified
Lance Thomas
18 May 2026

Fast

Fast, efficient

R
Verified
Robert Harris
17 May 2026

Love Chime ,its easy

Love Chime ,its easy, fast ,and safe!

Page 2 of 2 · 18 5-star reviews

Frequently asked questions about Chime

Is Chime trustworthy?

Chime is rated 3.1 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Average. 55% of customers gave 4 or 5 stars.

What is Chime's rating?

Chime has an average rating of 3.1 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Chime have?

Chime has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Chime — Review Summary

Based on 40 verified customer reviews, Chime holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 55% of customers gave 4 or 5 stars.

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