Chime

What customers love

• Convenient app features, SpotMe loans, and no ATM fees at partner retailers
• Reliable for long-term users with multi-year positive track records
• Fast and easy money transfers for peer-to-peer payments

Common concerns

• Cash deposits at retailers (especially Walgreens) frequently post incomplete amounts; Chime refuses to resolve or refund missing funds despite documentation
• Poor fraud protection and dispute resolution; unauthorized transactions are charged despite customer notification, with Chime denying reimbursement
• Customer support is unresponsive, relies on automated replies, refuses account closures, and transfers calls without resolution