ReviewTerminal
Home/Money & Insurance/Chime
C
PoorMoney & Insurance

Chime

chime.com
2.8

24 reviews

33%
5-star
46%
Positive
50%
1-star
Write a review
ReviewTerminal Summary

Chime has a severely divided user base with a 2.8/5 rating: loyal long-term customers praise convenience and features, while numerous others report critical failures in cash deposit handling, fraud protection, and customer support responsiveness.

What customers love

  • Convenient app features, SpotMe loans, and no ATM fees at partner retailers
  • Reliable for long-term users with multi-year positive track records
  • Fast and easy money transfers for peer-to-peer payments

Common concerns

  • Cash deposits at retailers (especially Walgreens) frequently post incomplete amounts; Chime refuses to resolve or refund missing funds despite documentation
  • Poor fraud protection and dispute resolution; unauthorized transactions are charged despite customer notification, with Chime denying reimbursement
  • Customer support is unresponsive, relies on automated replies, refuses account closures, and transfers calls without resolution

Customers mention

cash deposit discrepanciesfraud and unauthorized chargescustomer support failuresdispute resolutionaccount management issues
Filter:
Sort:
Showing 8 5-star reviews
Z
Verified
Zuniga Alexie
20 May 2026

Make my loan payment on chime

Make my loan payment on chime I love this app

S
Verified
Shaquan waddy Griffin
20 May 2026

When I'm in need and have a emergency…

When I'm in need and have a emergency chime came threw

O
Verified
owner of Barstool Sports Sucks
19 May 2026

5 years with chime zero issues

5 years with chime zero issues. Credit builder rocks and get no ATM fees with Walgreens. I'll stay with them for life. I also use a local bank account and split my direct deposit. Chime is my side piece mistress.

L
Verified
Lucretia Brooks
18 May 2026

Love Chume I've had them for years

Love Chime I've had them for years. From the spot me to the my pay, they are wonderful. Customer Service is impeccable.

N
Verified
Najae Johnson
18 May 2026

The best way better than Cash app

The best way better than Cash app

W
Verified
Wesley Brown
18 May 2026

THEY ARE ALWAYS THERE FOR ME WHEN I…

THEY ARE ALWAYS THERE FOR ME WHEN I NEED IT

L
Verified
Lance Thomas
18 May 2026

Fast

Fast, efficient

R
Verified
Robert Harris
17 May 2026

Love Chime ,its easy

Love Chime ,its easy, fast ,and safe!

Chime — Review Summary

Based on 24 verified customer reviews, Chime holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 46% of customers gave 4 or 5 stars.

Similar companies in Money & Insurance

View all Money & Insurance companies →