Coinbase receives polarized feedback with a 3.4/5 rating, driven by strong praise for ease of use from some customers but severely undermined by critical issues with account security, customer support responsiveness, and confusing platform restrictions.
What customers love
Common concerns
Customers mention
Coinbase is simple to use, not most economical but easy for Joe public to use every day. Ok, there maybe more technology and better value on other foreign sites but this one seems ok and is easily accessible in the u.k. Checks your tax status and so not best for the dark side or unscrupulous kinds
For the past year, in fact over a year my partner and I have paying and paying for this KYC and every time we pay more money there is always a reason for us to pay more. We have paid more money than we had had do effectly the customer has been destroyed. DYK. I'm not certain if we've been scammed or the staff at coinbase base are that bad. Either way retirement for me is out the window now and I'll never go anywhere near cyrpto again. This has been the worse financial experience of my life and it has left me broke. If its scammers I apologise to coinbase as I cant be certain at this point. The only thing I am certain of is I can't make the payment they have asked for today so I will remain broke if it was real.
Super au top
Very easy to use
I had some fraudulent activity reported it 4 times the fourth time the guy asked me. Do you want me to lock your account? I said no, he locked it. I lost everything and now I cannot get back in with my security password coinbase Employees I think our corrupt
How a multi million company survives when they hire amateurs? Stuck in between receiving emails and not being able to access my account, -Coinbase sends emails with no options to unsibscribe -Emails ask for identity verification -All right lets login and disable account -Must either complete verification or "sign out" -Great- only a genius woulve think of this, something of an amateur or a first time dev.
I created my account with Coinbase in 2019. I wanted to start using it again, but it seems they just deleted it "due to non-compliance". I can't access it anymore. Oh well, I'll go somewhere else.
Got there in the end 😳🤔🙏🫶
Very fast . Very efficient. Absolutely brilliant. Top service.
Based on 24 verified customer reviews, Coinbase holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 67% of customers gave 4 or 5 stars.
