ReviewTerminal
Home/Money & Insurance/Coinbase
C
GoodMoney & Insurance

Coinbase

coinbase.com
3.5

24 reviews

54%
5-star
67%
Positive
33%
1-star
Write a review
ReviewTerminal Summary

Coinbase receives polarized feedback with a 3.4/5 rating, driven by strong praise for ease of use from some customers but severely undermined by critical issues with account security, customer support responsiveness, and confusing platform restrictions.

What customers love

  • Fast and easy-to-use interface for basic transactions
  • Accessible platform for mainstream/beginner cryptocurrency users
  • Simple account setup and transaction speed

Common concerns

  • Account security failures and hacking with inadequate support response times
  • Confusing and poorly explained fund transfer restrictions and holds with unclear messaging
  • Repeated verification demands, unexplained account closures, and allegations of excessive fees
  • Unresponsive customer support and locked accounts without adequate explanation or recourse

Customers mention

account securitycustomer supporttransfer restrictionsuser interface clarityaccount verification
Filter:
Sort:
Showing 3 4-star reviews
M
Verified
Mirella Donofrio
20 May 2026

Very good the security is very good…

Very good the security is very good Coinbase is safe

E
Verified
Eric
20 May 2026

Merci super aplication bravo

Merci super aplication bravo

G
Verified
Glenn Charrington
17 May 2026

Coinbase is simple to use

Coinbase is simple to use, not most economical but easy for Joe public to use every day. Ok, there maybe more technology and better value on other foreign sites but this one seems ok and is easily accessible in the u.k. Checks your tax status and so not best for the dark side or unscrupulous kinds

Coinbase — Review Summary

Based on 24 verified customer reviews, Coinbase holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 67% of customers gave 4 or 5 stars.

Similar companies in Money & Insurance

View all Money & Insurance companies →