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Coinbase

coinbase.com
3.5

24 reviews

54%
5-star
67%
Positive
33%
1-star
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ReviewTerminal Summary

Coinbase receives polarized feedback with a 3.4/5 rating, driven by strong praise for ease of use from some customers but severely undermined by critical issues with account security, customer support responsiveness, and confusing platform restrictions.

What customers love

  • Fast and easy-to-use interface for basic transactions
  • Accessible platform for mainstream/beginner cryptocurrency users
  • Simple account setup and transaction speed

Common concerns

  • Account security failures and hacking with inadequate support response times
  • Confusing and poorly explained fund transfer restrictions and holds with unclear messaging
  • Repeated verification demands, unexplained account closures, and allegations of excessive fees
  • Unresponsive customer support and locked accounts without adequate explanation or recourse

Customers mention

account securitycustomer supporttransfer restrictionsuser interface clarityaccount verification
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Showing 13 5-star reviews
H
Verified
Hive Man
20 May 2026

Just LOVE coinbase

Just LOVE coinbase. Affordable fees with CB Advanced Trade. Nice experience.

M
Verified
Mr Leslie Graham
20 May 2026

Bit new but got there

Bit new but got there

R
Verified
René Linssen
20 May 2026

REQUEST FOR ID BEFORE MAKING FINAL…

REQUEST FOR ID BEFORE MAKING FINAL TRANSFER OF SUM!

D
Verified
David
19 May 2026

Easy and fast!

Easy and fast!

A
Verified
Anthony Joseph
19 May 2026

easy and safe to use

easy and safe to use

R
Verified
Ricardo Amado Afonso
19 May 2026

Nice good app

Nice good app

C
Verified
customer
18 May 2026

Easy to use 100 %

Easy to use 100 %

M
Verified
Mr Gebremariam
18 May 2026

Smith transactions

Easy to transfers

R
Verified
Rafail Loizou
17 May 2026

Fast

Very fast and easy

S
Verified
Sael Cuti
17 May 2026

Super au top

Super au top

M
Verified
Mohammed Abdul Munim
17 May 2026

Very easy to use

Very easy to use

J
Verified
Jane
16 May 2026

Got there in the end 😳🤔🙏🫶

Got there in the end 😳🤔🙏🫶

S
Verified
Samuel
16 May 2026

Very fast

Very fast . Very efficient. Absolutely brilliant. Top service.

Coinbase — Review Summary

Based on 24 verified customer reviews, Coinbase holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 67% of customers gave 4 or 5 stars.

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