Is Experian trustworthy?

Experian is rated 3.7/5 from 46 verified reviews — Good. 63% gave 4 or 5 stars.

What is Experian's rating?

Experian has an average rating of 3.7 out of 5 based on 46 customer reviews on ReviewTerminal.

Experian Reviews: 46 Verified Reviews (3.7/5)

ReviewTerminal SummaryBased on recent reviews

Experian receives polarized feedback (3.7/5) with strong praise for ease-of-use and credit boosting features, but significant frustration around billing practices, customer service accessibility, and data accuracy issues.

What customers love

Quick and easy to use platform with simple account linking and setup
Credit score increases, particularly through Experian Boost utility bill linking
Security features like credit freezes are straightforward to implement

Common concerns

Unauthorized or continued charges after cancellation attempts, with difficult-to-reach customer support
Inaccurate credit reporting and inability to reach human representatives for dispute resolution
Aggressive upselling of premium services and subscription auto-renewal issues

Customers mention

credit score boostcustomer service accessibilitybilling and cancellationaccount accuracysecurity freezeease of use

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Showing 46 reviews

Verified

Eric Houghton

18 May 2026

I needed to freeze my credit

I needed to freeze my credit, and it was easy and hassle free at Experian.

Page 4 of 4 · 46 reviews

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Experian — Review Summary

Based on 46 verified customer reviews, Experian holds an average rating of 3.7 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.

Experian

I needed to freeze my credit

Experian — Review Summary

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