Experian receives polarized feedback (3.7/5) with strong praise for ease-of-use and credit boosting features, but significant frustration around billing practices, customer service accessibility, and data accuracy issues.
What customers love
Common concerns
Customers mention
This is a crap shoot. Experian being a credit check company, or what ever they do, does not do it for you but to get money for your subscription. Even when I canceled the script, they charged me 50 dollars, and continue to. I subscribed after subscribing, immediately after subscribing because every time I opened an app credit bureau popped up. And the only way to get rid of them was to subscribe to it and it said you could subscribe unsubscribe to it and what do they do they charge my account anyway here I'm paying $100 I don't even have $100 for them to credit check and they're taking money out of my account when I don't have no money so if you want your credit check don't use this app you'll end up paying for something you don't need. All this for feeling it out alone for money and I didn't get the loan and they still charged me $50 a month they won't unsubscribe me either as many times I've tried give me my money back you ripoffs.
There is a phone number added to my account that is not mine. I tried to remove it but cannot. Message says I need to call, but all I get is an automated operator, and there is no way to opt out to a real person. I am very disappoined, and very concerned
Can't get through to anyone. I'm denied (with an 800 plus credit score)......a Macy's card???? 67 years old and no debt.
I SEND A DISPUTE EACH WEEK AND THEY ARE NOT READ JUST FALL INTO A GENERIC BUCKET
Horrible . My score went down for no reason. I have a fraudulent dispute and experience still lowered my score. They also want to charge you . This credit company is pathetic . Like transuion and Equifax . Why this one even exist now to keep track of my credit report is hideous
The worst customer service in the world! It takes forever to get an agent and the process is miserable!
My credit score did not increase overall. Just with EXPERIAN so it’s not convenient
I already left at review and they responded. I am talking false addresses and false names. And also my last name is different now nice try
After applying for Macy’s credit card, I was told that I needed to unfreeze my account, which is what I did shortly thereafter I ref froze the account to prevent anyone from getting into it. I was then received a letter recently saying that my credit has been denied what’s going on?
Hard to log in. Not sure what i should be doing next
is imposible to talk with a person in call . horrible service
Based on 46 verified customer reviews, Experian holds an average rating of 3.7 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.
