Experian receives polarized feedback (3.7/5) with strong praise for ease-of-use and credit boosting features, but significant frustration around billing practices, customer service accessibility, and data accuracy issues.
What customers love
Common concerns
Customers mention
Too many email trying to sell me added services. Every time I log on trying to upgrade my services. Emails telling me info is available but to access it I have to upgrade. will be cancelling if this continues.
The enshitification of life continues with Experian at the fore. What an awful thing Experian is. What sad world that Experian isn't actually breaking any laws.
Based on 46 verified customer reviews, Experian holds an average rating of 3.7 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.
