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HelloFresh US

hellofresh.com
3.1

35 reviews

20%
5-star
37%
Positive
14%
1-star
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Showing 5 2-star reviews
K
Verified
Katelynn
20 May 2026

I cooked one of the meal with my friend…

I cooked one of the meal with my friend and a rock was found in the potato. She was not happy by this and I have not cooked one of the meals sence that indent planing on canceling my subscription.

T
Verified
Tammy Linaburg
20 May 2026

Missing ahipment

I was suppose to receive a box Monday and it still hasn’t arrived.

K
Verified
KS
19 May 2026

Deliveries are very late

Deliveries are very late, arriving around 8pm most weeks making it difficult to plan meals accordingly.

A
Verified
Angie Kinsey
19 May 2026

Last 2 weeks

Last week, I was missing a pack of chicken. This week, I’m missing a recipe card. Please get your ish together.

L
Verified
Lori McGuire
19 May 2026

I was very excited to restart my…

I was very excited to restart my HelloFresh subscription. We are a bit more rural now so I was concerned about deliveries. The first box was delivered perfectly. The 2nd week box was delayed and then non deliverable but you did provide me a refund...thank you! Unfortunately, the 3rd box is now also delayed. If this continues, I may have to cancel which is something I really don't want to do. I hope it can get sorted out because I have fun cooking your recipes! :-)

HelloFresh US — Review Summary

Based on 35 verified customer reviews, HelloFresh US holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 37% of customers gave 4 or 5 stars.

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