ReviewTerminal
Home/Food, Beverages & Tobacco/hungryhouse
H
AverageFood, Beverages & Tobacco

hungryhouse

hungryhouse.co.uk
3.1

15 reviews

40%
5-star
53%
Positive
40%
1-star
Write a review
ReviewTerminal Summary

Hungry House receives a below-average 3.1/5 rating due to inconsistent food quality, service failures, and pricing concerns that overshadow positive experiences from some locations.

What customers love

  • Friendly and attentive staff members at better-performing locations
  • Good portion sizes and hot, fresh food when prepared well
  • Value deals like 2 for 1 breakfast offers

Common concerns

  • Food quality issues including cold items, hair found in dishes, oversalted meals, and tough/poorly cooked proteins
  • Excessive pricing with burgers costing £40+ and poor value compared to other restaurants
  • Poor delivery and order handling with late arrivals, unresponsive staff, and dismissive management
  • Inconsistent standards across locations and operational failures like missing allergen information

Customers mention

food qualitypricingdelivery delaysstaff servicehygiene concernsportion sizes
Filter:
Sort:
Showing 1 2-star review
L
Verified
Libby Carroll
24 April 2023

Me and my boyfriend went for a meal at…

Me and my boyfriend went for a meal at the Hungry Horse in Thetford. We both order the mix it up meals. I got the chicken strips with coleslaw, onion rings and sweet chilli sauce. My boyfriend got gammon steaks with chips, corn on the cob and and BBQ sauce. My chicken strips and coleslaw was lovely. However, my onion rings were cold and I found a hair in the coleslaw. My boyfriend also found a hair on his gammon steak and the corn on the cub was very mushy. Just to add as well, the week before I went there with my dad and I paid extra for the naan bread and it was solid as a rock and cracked like a crisp. It was very bad. I’ve been going to this restaurant for years and I’ve never had any problems until recently.

hungryhouse — Review Summary

Based on 15 verified customer reviews, hungryhouse holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 53% of customers gave 4 or 5 stars.

Similar companies in Food, Beverages & Tobacco

View all Food, Beverages & Tobacco companies →