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Instacart

instacart.com
1.3

20 reviews

5%
5-star
5%
Positive
85%
1-star
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Showing 17 1-star reviews
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Frostus X
14 May 2026

Sold rotten food and refused a refund

Sold rotten food and refused a refund. I guess instacart just out here trying to rob and kill people.

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Daniela Jackson Shields Daniej
13 May 2026

This is the third time

This is the third time I have had problems getting my order from Instacart. The first time, they delivered the wrong items. The second time I went to pick up early, my order was half an hour late. This time, my order is late, and someone added a case of beets to my order. Customer service reported that I may not get my order tonight. The supervisor provided a waived delivery fee on the next order. What kind of customer service is that?

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Instacart — Review Summary

Based on 20 verified customer reviews, Instacart holds an average rating of 1.3 out of 5 — rated Bad on ReviewTerminal. 5% of customers gave 4 or 5 stars.

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