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Use to love this service because the shoppers were reliable for the most part. Unfortunately I was matched with 3 consecutive unreliable shoppers from their cards declining at the store to them buying groceries and deliberately stalling so that the order could be cancelled and they get to steal the food. Cant believe people do this for a living!! It’s clear that labor is the hardest to handle and I think it’s safe to say that automation is the way to go because people are not reliable with gig work. Why hasn’t this happened already? This would help a lot with also bringing down prices since everyone is feeling the pinch with living expenses going up
Customer service shoppers and the policy I lost my order today and no consideration
Based on 20 verified customer reviews, Instacart holds an average rating of 1.3 out of 5 — rated Bad on ReviewTerminal. 5% of customers gave 4 or 5 stars.
