Intuit Credit Karma receives an extremely low 1.1/5 rating due to widespread complaints about deceptive marketing practices, inaccurate credit reporting, unresponsive customer service, and fraudulent loan offers that damage credit scores.
Common concerns
- Misleading loan and credit offers with false approval guarantees and interest rates significantly different from advertised rates
- Inaccurate credit reporting including duplicate accounts, incorrect credit utilization percentages, and unresolved duplicate listings
- Severely deficient customer service with automated-only support, inability to reach human agents, and unresponsiveness to complaints
- Aggressive data sharing with third-party lenders without clear customer consent, causing unsolicited inquiries and credit score damage
- Poor identity verification process with Mitek system causing repeated rejections and document resubmission cycles
- Fraudulent advertising including false $50 offers and guaranteed approval claims
Customers mention
misleading loan offersfalse approval guaranteesinaccurate credit reportingunresponsive customer serviceidentity verification failuresunauthorized data sharing
