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I'm really shocked by the bad reviews! I just had a very pleasant experience with Irene, a customer service agent who called me once I opened a live chat regarding a worry that I had been scammed by a company. She explained she will open a dispute and then a minute later she said that due to buyer protection and as a courtesy of Paypal they are happy to refund me immediately. I am delighted because usually it takes so long and so much hassle with companies to receive responses & refunds. Many thanks Paypal :)
Based on 22 verified customer reviews, Paypal holds an average rating of 1.2 out of 5 — rated Bad on ReviewTerminal. 5% of customers gave 4 or 5 stars.