Ryanair Reviews

What customers love

• Cheapest ticket prices available for budget travel

Common concerns

• Predatory hidden charges and deceptive dynamic pricing (baggage fees, seat selection, change fees that exceed original ticket cost)
• Aggressive, rude, and unprofessional staff behavior across multiple airports with reports of discrimination and intimidation
• Chronic flight delays with poor communication and lack of duty-of-care compensation
• Systematic denial of boarding and refused service to vulnerable passengers (families with children, people with disabilities, ADHD)
• Inconsistent and unfair baggage policy enforcement at gates with staff appearing incentivized by commissions
• Poor online systems (app crashes, login failures, confusing checkout process) forcing customers to pay additional fees
• Lost luggage and slow claims processing with empty promises
• Cramped aircraft and uncomfortable seating with forced upsells
• Inadequate customer service (unresponsive phone lines, auto-closing support tickets, unhelpful responses)