SoFi delivers fast and easy loan applications with quick approvals, but is undermined by significant customer service failures, account management issues, and transparency concerns around credit checks and APR pricing.
What customers love
Common concerns
Customers mention
First, It was SO easy to apply and get a fast reply and approval. I think it literally took me 15 min. to apply and get a approval! I was ecstatic. I received my money in one day and they paid off a debt in full and put the remaining funds in my bank account! I just made my first payment and am very happy with my decision to get a loan with SoFi.😉❤️
First time in my life I got the best and easy aplicacion to go through the loan and thank you
It was great easy. Everyone was very helpful patient professional. Kind of gone with a better company. Thank you for helping me out.
Help with bills and buy a car for work
The experience was not complicated, very straightforward and timely
It was easy to apply and fast!
The application was easy to understand and the process was straightforward. Within a few minutes I was approved. Thank you SoFi
I'm very pleased with how the process went and very happy that I was able to get a loan from SOFI. I will make sure I send more business to them in the future. Thanks
Great...easy... Quick
Friendly process and fast
I looked around (soft credit hit) for the best rate, meaning I shopped without running my credit and found that SoFi was the one that actually gaveme what the soft hit said. I went along with it, we verified everything, we spoke on the phone and everything was great. Smooth as silk and my funds were there by 300am the next day. I even referred my friend and they will use them as well. Thanks SoFi.
The experience was great, quick and easy also the interest rate was good.
Excellent financial institution information very clear and understandable trust and reliable thank you very much
Fast and easy.
Easy process to get your loan. Everything is explained about what is needed to help you in the loan process. The money you get is processed very quickly. I was very surprised about how fast the whole process took. Very happy.
Based on 25 verified customer reviews, SoFi holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 60% of customers gave 4 or 5 stars.
