Analysing reviews...
Usually good but an order from a restaurant that is literally a 5 min drive too I believe 45 mins or more. I watched the driver head to the other side of town before returning through bad traffic before the delivery. Food was not cold but certainly not hot. I live in a small town less than 15,000 people. Just strange the route that Uber Eats system told the driver to take. I did hear from Uber Eats who offered a future discount which is good but something was up with the system that sent the driver to other end of town first. Not driver's fault he was nice about it.
Quick delivery. The driver made sure my order was complete and correct.
I like it! Very well!
The best delivery service in Onondaga County. I also love your Uber ride service which was there when I needed rides to and from the hospital. Your company as a whole has the best customer service in your driver's. Thank you for being there
Don't waste your time or money with Uber Eats. Very Incompetent/ Unprofessional operation.
The drivers are committing fraud by asking for pin and once the bag is open the order is incomplete
Poor customer service.
Food was great,good portion size and taste very fresh
Allways came ontime and no spillige
You guys are good people and good customer service
Terrible service. Cancelled order after an hour and a half
My wife tried to contact the driver several times about the delivery address. She accidentally put in her work address instead of our home address and when she tried to contact the driver about her mistake he never answered and the VM was in Spanish. The driver also left the bag in the damn parking lot of where she works. If you are going to hire people to do a service for the public, at least have them know enough English to be able to communicate with their customers. Uber Eats is pathetic in their customer service also. No wonder they have such a low rating. If we could leave a zero star review we would and we would also take back the tip that the driver got.
Phenomenal food and delivery. I only use this service 2x a year, I have never been disappointed
When they gave us the $20 in uber cash on my first meal we really appreciated that..
Great app makes easy to order. It’s very much user friendly.
Based on 34 verified customer reviews, UberEATS holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 59% of customers gave 4 or 5 stars.
