UberEATS delivers an inconsistent service experience with a 3.1/5 rating driven by critical failures in refund policies, customer support responsiveness, and order accuracy, offset by appreciation for delivery speed and food quality when things work correctly.
What customers love
Common concerns
Customers mention
You guys are good people and good customer service
Phenomenal food and delivery. I only use this service 2x a year, I have never been disappointed
When they gave us the $20 in uber cash on my first meal we really appreciated that..
Great app makes easy to order. It’s very much user friendly.
Great Uber Eat driver. She was enthusiastic and had positive energy. She seemed to have enjoyed her delivery order assignment to my location. The food was hot and fresh and I received it in a timely manner.
Great experience everything was on time and also delivered hot and delicious meals as expected. Delivered with care.
Fresh food!
Good food, good fees and excellent delivery!
UberEATS is rated 3.1 out of 5 from 46 verified customer reviews on ReviewTerminal — rated Average. 50% of customers gave 4 or 5 stars.
UberEATS has an average rating of 3.1 out of 5 based on 46 customer reviews on ReviewTerminal.
UberEATS has 46 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 46 verified customer reviews, UberEATS holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 50% of customers gave 4 or 5 stars.
