UberEATS delivers an inconsistent service experience with a 3.1/5 rating driven by critical failures in refund policies, customer support responsiveness, and order accuracy, offset by appreciation for delivery speed and food quality when things work correctly.
What customers love
Common concerns
Customers mention
Yea it’s very nice smooth and existing
Food was ordered and food was delivered perfectly within 30 minutes. Great service
The experience was great with wide range of options to choose from such as groceries to takeaway.
Fast service
It wasn't a what! Kinda thing it was a boom we called and app and drivers answered by far Door dash and Uber and Lyft have been the best platforms out there can't wait to take my next trip or visit a restaurant, good job high fives!!!!
Delivery was on Time and driver's we're great.
Food was hot still. The food was also very delicious. The delivery driver ensured I gave the pin.
Easy and transparent access, smooth transaction with minimal delay
Uber Eats has been how i order food for years now. Great service and if there are any issues they work to resolve it right away.
Came to the door and very polite.
Quick delivery. The driver made sure my order was complete and correct.
I like it! Very well!
The best delivery service in Onondaga County. I also love your Uber ride service which was there when I needed rides to and from the hospital. Your company as a whole has the best customer service in your driver's. Thank you for being there
Food was great,good portion size and taste very fresh
Allways came ontime and no spillige
UberEATS is rated 3.1 out of 5 from 46 verified customer reviews on ReviewTerminal — rated Average. 50% of customers gave 4 or 5 stars.
UberEATS has an average rating of 3.1 out of 5 based on 46 customer reviews on ReviewTerminal.
UberEATS has 46 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 46 verified customer reviews, UberEATS holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 50% of customers gave 4 or 5 stars.
