Wise delivers strong core service with competitive rates and fast transfers, but faces significant trust issues stemming from account verification delays, account freezes without notice, and serious complaints about account access and fund handling.
What customers love
Common concerns
Customers mention
The speed of the transfer is amazing. Also the exchange rate is excellent and the fees are reasonable.
Great Service.
Great for sending quick and simple payments to family and businesses in Europe
After 7 years using Wise services across Brazil, the United States, London, Milan, Australia, Argentina, Paris, Bali, Hong Kong and Singapore, I can honestly say the experience has been excellent for both payments and receiving money. Since leaving PayP@l, I’ve never gone back , and I don’t regret it at all. Wise has saved me many times, especially back when there weren’t nearly as many international banking options as there are today. And honestly, because I trust the platform so much and genuinely enjoy using it, I’ve stayed with Wise ever since.
Very good experience
All very good .has all l need in a banking app. So convenient to use . So very quick.
If there were no WISE, I would invent it!! I don't give it 10 stars because there are only five. It solves my life. They are super efficient and fast. Very reliable!!
It is very good, instant operations and transparency. Exchange rates are fare enough.
Your service is top notch far better than most high street banks... wise banking is for the wise people.
We use Wise at our holidays in Asia. We are very satisfied. Low costs in comparison to our bank. Lots of places accept Wise and the exchange rates are competitive. This week I paid our accommodation in Thailand with Wise. The money was there in seconds.
Very good thanks
Nice bank I like it
Easy to transact from Wise to my local PH bank
Good all round
The easiest and most convenient way to use money while you travel! We used Wise on our recent trip to Japan and it was so easy. Transferring and converting the money at a good rate before we arrived was great and easy access to our money once we were were made our trip stress free.
Based on 36 verified customer reviews, Wise holds an average rating of 3.8 out of 5 — rated Good on ReviewTerminal. 72% of customers gave 4 or 5 stars.
